Delivery took over 90 mins. Tried calling restaurant multiple times no answer. Actual drive time from my house to restaurant was less then 5 mins. Food was probably sitting.
Called after waiting an hour an a half, said driver was enroute, called back 45 mins later said driver was enroute, I stated she said that 45 mins ago and the lady got rude and said that there are 53000 People ordering tonight and she can't help that she only has three drivers. You need better customer service, I just wanted to make sure my order was still coming. If you guys are not able to fulfill orders in a timely manner (2 hours is unacceptable especially with horrible customer service) then you should not be in business. Will never order again nor recommend to anyone. Driver was very polite.
Food came late but only because of a ice storm delivery guy was very polite food was still hot and very good my first time using this app I am very satisfied!
Phenomenal service and quick. Food was superb, i wish they offered the spicy sauce without asking for it. Tip! And support restaurants like this in these hard times
Everything was perfect
Food was good
I was charged twice
Total came to 19.08 when it was deliver it was 20.90 didn't make sense and the chicken fried rice tasted nasty burned.
Everything was made perfectly!!
It was awesome
Thanks so much I was very pleased with my food it was hot and very good
The food was so delicious! Thank you
It took us 2 hours to get our food but it was delicious!!
My delivery person was amazing and the food was of great value
Best Chinese food in town!
Took over an hour to get here but tasty anyways, and steaming hot.
The food was terrible!! Egg roll very dry, rice was dry. The meat wasn't beef it was so untasty and raw had a rusty after taste !!! The dumplings was hard dry and nasty!! 😞😞😭😭
Their egg foo young is very different from the 'norm', and for almost $6, you get a tiny box of combo rice. Not worth it, not ordering here again.
Food is always good. But sadly I got chop Suey instead of chow mein. It's ok I just really wanted my noodles oh well. Still good.
Everything was Great!!!
It was good. They forgot a couple cookies but either was it was delicious. Definitely getting it again and again and again.
Other than the egg and spring rolls, everything was nearly flavorless. Plus it had an off taste.
The man who delivered my food was very nice
Empress Shrimp are better
Fast service , food was hot!
Everything was excellent great food!!!! Love it
fast, hot food, and professional!
Food was great and the delivery was super speedy!
Great as always!
Great way to place an order for delivery with app. First time ordering vegetable soup. It was delicious!
Everything was amazing as always!!!!
Fast and delicious
Though the driver kinda got lost,she was sweet about it and the food is hot.
Happy happy happy work!
Food was delicious and the delivery guy was super nice
Good food...almost as good as tacos
Slooooooow. Took almost an hour and a half. Food was delicious though
We just moved to our new place and ordered from here for dinner, it was extremely good and will definitely order from here again.
Always excellent. Family from out of town loves it so we order it all the time with visitors
I placed pickup order in the morning to be ready @ 11:45. I think they made the order too far ahead of time so it was barely warm. Also did not get any silverware or napkins.
Food was excellent
Any questions please call us.
Happy Wok CST
3137 N Main St, Rockford, IL 61103
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